If you’re an Amazon customer, it’s important to be aware of a few things. First and foremost, your account can be deleted at any time. Second, if you decide to stop using Amazon, there are a few steps you need to take in order to keep your account active and functioning. Finally, if you have any questions or concerns about your account or the way it’s being used, please reach out to customer service.

What You Need to Know

You will have to confirm deletion via email or text message within five days.

We’ve heard from readers who have used both the chat feature and telephone number to successfully close their accounts.

The Old Way to Close Your Account

Click “Prime or Something Else” at the top of the customer support page.

Under the “Tell us more about your issue” section, select “Account Settings” in the first box and “Close My Account” in the second box.

Image Credit: Paul Swansen